MANAGED IT SERVICES
Our Solutions Can
Reduce Your Business's Costs By Up To 70%!
Our premier managed IT services are designed to unlock the full potential value that technology can provide to your business. No sneaky add-ons for essential IT solutions, no corner-cutting, and no sleazy service; just quality IT from a passionate team that makes a real impact.
92% of businesses under 150 employees
Get comprehensive IT management at a fraction of internal costs- Eliminate lost time, hassle, and distractions from IT management
- Boost your IT performance and unleash your potential
- Enhance security and ensure compliance with regulatory requirements
Remove IT Hassles
When technology fails, it impacts your team, your customers, and ultimately your business. Our IT Heroes eliminate downtime and ensure seamless IT for your team. When issues arise, our fast and friendly support team will promptly resolve them.
Data Continuity
Focus on the opportunities ahead rather than constantly looking over your shoulder with cybersecurity systems and experts that have your business's back. Ensure your IT and data processing are compliant and support business continuity.
Refine Your Focus
Achieve your goals more seamlessly with IT powering your success. Gain the strategic expertise needed to unlock significant ROI from IT investments in your business and align technology with your broader objectives.
Scale Your Business
Experience straightforward, seamless, flexible, and scalable IT solutions that adapt to your business needs, not the other way around. Easily expand users and systems, simplify and streamline IT processes across your organization, and prioritize what matters most.
Our Truly Unique Approach to IT Managed Services
That Sets Xonicwave Apart.
Based on insights and assessments, we assist you in achieving your goals by customizing solutions that will truly impact your business. Our dedicated team proactively delivers superior results, ensuring your IT is secure by design, aligning with regulatory requirements and international cybersecurity standards. This combination empowers your business to grow securely and thrive with peace of mind.
Every conventional reactive IT support business...
- Only Reactive and Not Proactive
- You Pay for the Time Served @ $125-200/hr
- Lack the Tools Required for Comprehensive Services
- You Have to Fit Around Their Schedule
Every typical managed IT service provider...
- Some Tools, But Lacking a Holistic Approach
- Ticket Queue with a 1-2hr Response
- Add-on Services Often Come at Extra Cost
- Support Resources Are Often Outsourced or Overseas
- Fees Usually Ranging $150-300/User + Extras
The Xonicwave Proven Approach...
- Flat Ratio Pricing
- All Inclusive - No Out of Scope Work
- Industry Leading Tools
- US-Based Support
- 15-Minute Response Time
- Compliance + Cyberinsurance Qualified
Our Managed IT Packages.
Gold
Making IT simple and empowering for growing businesses, our IT services in the Gold package includes the following:
- •24/7 Remote network monitoring and optimization
- •Unlimited 24/7 remote helpdesk support
- •Procurement services for assistance with buying and managing IT equipment
- •Anti-virus and malware protection
- •15-Minute Response times
- •Data backup solution for workstations, servers and applications
- •All of our CyberPLUS Managed Security Plan features
Platinum
Built for businesses needing exceptional IT management, enhanced support, greater backup needs, and dedicated security, our platinum package includes:
- •Platinum includes all features of the gold plan.
- •On-site support for in-person issue resolution.
- •Inclusive support work without extra charges for out-of-scope tasks
- •Out-of-hours priority with a 4-hour response time outside normal hours
- •Increased data backup allocations for more extensive backups
Titanium
The ultimate solution for IT excellence and assured cybersecurity and compliance, our titanium package enables you to securely thrive and grow:
- •All features of gold and platinum
- •Advanced malware protection, dark web monitoring, penetration testing, and user security training
- •Routine visits by IT professionals to maintain and upgrade your systems
- •Access to IT policy templates
- •Compliance audits and support with regulations such as HIPAA, SOX, HiTech, and FTC Rules
Cyberinsurance
This end-to-end package is for businesses seeking comprehensive cyberinsurance and assured policy compliance, it includes:
- •Continuous security monitoring
- •Raise tickets for cybersecurity support as needed
- •Regular backups for your data on workstations, servers, and applications
- •Training on security best practices and phishing prevention
- •Continuous monitoring of the dark web for signs of business compromise
- •Support with applying for cyberinsurance
Consultation
Let's get to know each other! We assess your IT systems to tailor our support solutions around them, understanding how you operate, your needs, and goals. This approach enables us to deliver customized support that maximizes value for your business.
Preparation
We prepare to onboard you onto your managed IT solution with us, ensuring a smooth and disruption-free transition.
Onboarding & Go-Live
We flip the switch, and just like that, you're supported by some of the best tools and professionals in the business! We introduce ourselves and onboard your team before the go-live to ensure they're comfortable and familiar with their new IT support.
Exceptional IT
Enjoy exceptional IT and outstanding support. We'll continue to work with you both upfront and behind the scenes to unlock the full value that IT can offer your business, ensuring secure operations across the board.
Facing an IT challenge and need an expert team to help?
Our free 30-day IT support trial is designed to help your business experience the full benefits of professional IT services. No strings attached. During this period, you'll gain access to our team of experts who are ready to assist you with your IT challenges and enhance your technology infrastructure. It's a free, no-obligation trial that could set you on the path to overcoming IT hurdles and achieving operational efficiency.
- Assess Your IT Needs and Goals
- Optimize Your IT Infrastructure
- Boost Productivity with Technology
“Before Xonicwave, we were constantly putting out IT fires and getting surprise bills. Now we have one predictable monthly cost and they actually respond in 15 minutes - it's not just marketing talk. When you call, a real person who knows your business answers.”